{"id":9,"date":"2024-06-18T13:36:36","date_gmt":"2024-06-18T13:36:36","guid":{"rendered":"http:\/\/eu.warmag.com\/?page_id=9"},"modified":"2026-07-07T15:36:26","modified_gmt":"2026-07-07T15:36:26","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/eu.warmag.com\/nl\/refund_returns\/","title":{"rendered":"Terugbetalings-, Retour- en Annuleringsbeleid"},"content":{"rendered":"<h3>\n\t\t\tRetouradres\t<\/h3>\n\t<strong>Hive Technologies GmbH<br \/>\nWarMag<\/strong><br \/>\n<strong>Maulbeerstra\u00dfe 9<\/strong><br \/>\n<strong>15834 Rangsdorf (Brandenburg)<\/strong><br \/>\n<strong>Duitsland<\/strong>\n<h3>\n\t\t\tWijzigingen en annuleringen van bestellingen\t<\/h3>\n\tPlease note that once an order has been placed, because we use a fulfilment centre to process orders from this EU website, we cannot guarantee same-day amendments or cancellations.\nTo increase the likelihood of your order being amended or cancelled before it is dispatched, please submit your request within <strong data-start=\"770\" data-end=\"782\">\u00e9\u00e9n uur<\/strong> na het plaatsen van uw bestelling.\n<h3>\n\t\t\tEen bestelling annuleren die al is verzonden\t<\/h3>\n\tIf you request a cancellation but your order has already been dispatched, unfortunately we cannot stop the delivery once it&#8217;s on its way. In this scenario, please simply wait until your order arrives and then return it to us.\nYou will need to cover the cost of returning the order, but once we have received it back in good condition, we&#8217;ll refund you in full for the items you purchased.\n<h3>\n\t\t\tRetourbeleid\t<\/h3>\n\tU heeft <strong data-start=\"1303\" data-end=\"1351\">30 dagen vanaf de datum waarop u uw bestelling ontvangt<\/strong> om (een deel van) uw bestelling te retourneren voor <strong data-start=\"1392\" data-end=\"1406\">welke reden dan ook<\/strong>, provided the items are undamaged and in their original condition.\nIf you experience any issues after this period, please do get in touch and we&#8217;ll do our best to help. However, for returns requested outside of the 30-day window, we cannot guarantee acceptance.\nWe evaluate late return requests on an individual basis. If we determine that we are at fault (for example, if a product has stopped working as it should and no suitable solution can be offered), we&#8217;ll be happy to work with you to resolve the issue.\n<h3>\n\t\t\tEen retourmelding aan ons doorgeven\t<\/h3>\n\t<p>If you decide to return an order, whether in full or in part, please let us know before sending it back. This helps us process your return more quickly once it arrives at our fulfilment centre. You can contact us using the details provided on our website, and we&#8217;ll confirm the next steps.<\/p>\n<h3>\n\t\t\tBeschadigde bestellingen\t<\/h3>\n\tUnfortunately, damage can sometimes occur during delivery, usually due to couriers being a little heavy-handed with packages. If your order arrives damaged, please take a clear picture of the item straight away and contact us.\nWe will then either:\n<ul data-start=\"2543\" data-end=\"2668\">\n<li data-start=\"2543\" data-end=\"2622\">\nEen vervangend artikel regelen bij <strong data-start=\"2572\" data-end=\"2616\">versnelde verzending zonder extra kosten<\/strong>, of\n<\/li>\n<li data-start=\"2623\" data-end=\"2668\">\nU een volledige terugbetaling geven voor de beschadigde goederen.\n<\/li>\n<\/ul>\n<h3>\n\t\t\tAndere redenen voor retournering\t<\/h3>\n\t<p>We hope that we&#8217;ve pretty much-covered everything, but if you need to return an order for a reason not listed above then please do get in touch and we&#8217;ll be happy to work with you to resolve any issues you may be having!<\/p>","protected":false},"excerpt":{"rendered":"<p>Return Address Hive Technologies GmbH WarMag Maulbeerstra\u00dfe 9 15834 Rangsdorf (Brandenburg) Germany Order Amendments and Cancellations Please note that once an order has been placed, because we use a fulfilment centre to process orders from this EU website, we cannot guarantee same-day amendments or cancellations. To increase the likelihood of your order being amended or&hellip;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-9","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund, Returns and Cancellation Policy - WarMag EU<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/eu.warmag.com\/nl\/refund_returns\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund, Returns and Cancellation Policy - WarMag EU\" \/>\n<meta property=\"og:description\" content=\"Return Address Hive Technologies GmbH WarMag Maulbeerstra\u00dfe 9 15834 Rangsdorf (Brandenburg) Germany Order Amendments and Cancellations Please note that once an order has been placed, because we use a fulfilment centre to process orders from this EU website, we cannot guarantee same-day amendments or cancellations. 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