{"id":532,"date":"2023-09-22T12:15:14","date_gmt":"2023-09-22T12:15:14","guid":{"rendered":"https:\/\/eu.warmag.com\/?page_id=532"},"modified":"2026-03-19T15:21:18","modified_gmt":"2026-03-19T15:21:18","slug":"faqs","status":"publish","type":"page","link":"https:\/\/eu.warmag.com\/nl\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<p>Below are some Frequently Asked Questions, and we hope they might provide you with a quick answer! If your question isn&#8217;t listed below or answered above, then get in touch with us and we&#8217;ll get back to you as soon as possible!<\/p>\n<h2  id=\"general\">\n\t\t\tAlgemene FAQs\t<\/h2>\n\t\t\t\t\t<a role=\"heading\" aria-level=\"2\" tabindex=\"-1\"  id=\"fl-accordion--label-0\">Kan ik mijn bestelling annuleren?<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<button type=\"button\" id=\"fl-accordion--icon-0\" aria-expanded=\"false\" aria-controls=\"fl-accordion--panel-0\"><i>Expand<\/i><\/button>\n\t\t\t\t\t<p>Aangezien we een fulfilmentcentrum gebruiken om bestellingen van deze EU-website te verwerken, kunnen we wijzigingen of annuleringen op dezelfde dag niet garanderen.<\/p>\n<p>Om de kans te vergroten dat je bestelling wordt gewijzigd of geannuleerd voordat deze wordt verzonden, dien je je verzoek binnen \u00e9\u00e9n uur na het plaatsen van je bestelling in.<\/p>\n\t\t\t\t\t<a role=\"heading\" aria-level=\"2\" tabindex=\"-1\"  id=\"fl-accordion--label-1\">How long do I have to change my mind?<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<button type=\"button\" id=\"fl-accordion--icon-1\" aria-expanded=\"false\" aria-controls=\"fl-accordion--panel-1\"><i>Expand<\/i><\/button>\n\t\t\t\t\t<p>You have 30 days from the date you receive your order to return it if needed. If you have issues after this time then please do get in touch and we&#8217;ll do our best to help. However, for returns requested outside of the 30 day period, we can&#8217;t guarantee we&#8217;ll be able to accept them. We evaluate these on an individual basis and if we feel we&#8217;re at fault (for example, if a product has stopped working as it should and we can&#8217;t recommend a solution), we&#8217;ll be happy to work with you to resolve any issues or concerns you may have.<\/p>\n\t\t\t\t\t<a role=\"heading\" aria-level=\"2\" tabindex=\"-1\"  id=\"fl-accordion--label-2\">Wie betaalt de retourverzendkosten?<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<button type=\"button\" id=\"fl-accordion--icon-2\" aria-expanded=\"false\" aria-controls=\"fl-accordion--panel-2\"><i>Expand<\/i><\/button>\n\t\t\t\t\t<p>Normally it would be you, the customer, who is responsible for the cost of returning the goods. The exception would be if you have bought a product on our recommendation and it isn&#8217;t suitable for you.<\/p>\n\t\t\t\t\t<a role=\"heading\" aria-level=\"2\" tabindex=\"-1\"  id=\"fl-accordion--label-3\">Mijn bestelling is beschadigd aangekomen met de post, wat kan ik doen?<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<button type=\"button\" id=\"fl-accordion--icon-3\" aria-expanded=\"false\" aria-controls=\"fl-accordion--panel-3\"><i>Expand<\/i><\/button>\n\t\t\t\t\t<p>If your order arrives damaged, then take a picture of it straight away and get in touch with us. We&#8217;ll either offer to replace the order with expedited shipping at no additional cost or refund you in full for the damaged goods.<\/p>","protected":false},"excerpt":{"rendered":"<p>Below are some Frequently Asked Questions, and we hope they might provide you with a quick answer! If your question isn&#8217;t listed below or answered above, then get in touch with us and we&#8217;ll get back to you as soon as possible! General FAQs Can I cancel my order? Expand As we use a fulfilment&hellip;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-532","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQs - WarMag EU<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/eu.warmag.com\/nl\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs - WarMag EU\" \/>\n<meta property=\"og:description\" content=\"Below are some Frequently Asked Questions, and we hope they might provide you with a quick answer! 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